USABILITY TESTING

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USABILITY TESTING

Ah, my favorite part of UX design. A usability test checks out if a design idea for the application helps users to reach their goals in a user-friendly way. These tests don’t have to be big or expensive, nor do they need special equipment or lots of users. With a minimum of five users and a prototype or an early version of the actual product, one can discover 85% of the major usability problems (Nielsen Norman Group). In usability tests, we are explicitly not testing the skills of the users. We are testing the usability of the application. Users will perform a few tasks and can’t do anything wrong. If they get stuck and can’t complete the task, it’s probably because of usability issues. My favorite part of performing these tests is visiting users in their workplaces, getting them involved and giving them a voice in the design.

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